FAQ

Yes, even if you pay cash, you need a credit card to secure your ride. Reservation agent will ask for it when you confirm your ride.

Visa, MasterCard, American Express, and Discover.

Limousine (limo) is a luxury sedan.

Depending on where you are in the city, the time ranges from 25 to 45 minutes without traffic.

Currently it is advised to be at the airport 2 hours prior to a domestic flight and 2.5-3 hours for international flights.

Advanced reservations are strongly recommended, all vehicles are subject to availability and some times are not available.

You may cancel any time. If you cancel in less than 24 hours prior to your trip you will be charged a full price.

For airport service (SF-SFO) we allow a 15 minute complimentary wait time. After that, an hourly rates apply.

There will be a fee depending on the distance. The reservation agent will assist you with this.

We do, there is a $10 fee for that, our car seats are for children 5 lbs. to 35 lbs. Let us know you need it when you call.

No. Unfortunately, we do not have anything that will handle a wheelchair.

For this we offer only SUV (no sedans). Your cat or dog should be placed in proper carrier and placed in the cargo section of the vehicle. All pets will be transported according safety rules and regulations.